Our Pledge & User Friendly Website
Providing first-class customer service while having an enjoyable shopping experience is always our goal at Carolina Sauces. We are always interested in hearing what our customers think so your
suggestions, comments and feedback are always welcome.
Our website has been designed to please even the most die-hard of all chili heads and hot sauce aficionados. Our product line is carefully selected and includes many unique and high quality gourmet hot sauces and fiery food gift items. We are constantly searching for new products that meet our high standards and yours. We are always updating Carolina Sauces
with highly optimized, fast loading graphics. If you have any problems or
difficulties while visiting our website, please let us know. Your feedback is
always welcome and appreciated.
* Online competitor defined: As a private or company web site, it cannot be an auction site or paid membership club. If the competitor limits quantities we reserve the right to do so as well, and if the offer is footnoted by "while supplies last", we reserve the right to confirm that the competitor still has the item(s) in stock. Our "Price Match Guarantee" does not apply to competitor's bonus offers, free offers, auction websites (eg. Ebay,Amazon), non-retail (wholesale) websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, or mail-in rebate offers. "Price Match Guarantee" does not apply to non web-based stores or pickup orders.
We gladly accept Visa, MasterCard, Discover Card, American
Express, and PayPal payments.
gladly accept PayPal payments.
Florida State law requires that Florida-based businesses collect sales tax (7.0%) on orders shipped only to addresses within Florida.
Returns and Exchanges
At Carolina Sauces your 100% satisfaction is our primary goal. If you are not happy with your hot sauce purchase we will exchange, issue a store credit, or refund your money...Guaranteed!
Please inspect your order immediately upon receiving. If by chance your Carolina Sauces order is delivered damaged or if there are shortages, please
so we can make the proper arrangements. We will work quickly to resolve any
issues and file any damage claims with FedEx or the applicable freight company to
arrange for the damaged items to be picked up and replacements shipped or
credits issued. If you are not satisfied with your hot sauce product(s) for any reason,
and your order was placed within 30 days, we will gladly accept returns of product(s) and will issue credit for product(s)
returned in unopened condition, less any shipping expenses. Please contact us first at
so that we can make the appropriate arrangements.
Conditions of use for products that require Product Waivers & Disclaimers
Product use by customers: Purchaser of these products hereby acknowledges the risks associated with use of these products, many of which contain intense heat factors. Purchaser hereby understands and accepts the element of danger if products are misused. Furthermore, it shall be clearly understood that these products are purchased and used strictly at the purchaser's risk. Purchaser hereby releases Carolina Sauces and Carolina Sauce Company from all liability and indemnifies and holds harmless Carolina Sauces and Carolina Sauce Company with respect to any claims of damages or injuries resulting from the use, consumption, ingestion, and/or contact with respect to these products. If this product is given as a gift the
purchaser will be responsible for making the recipient fully aware of the potential danger if handled improperly, or directly consumed.